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Home > Categories > Trades > Internet Service Providers (ISPs) > Compass Communications review

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Score: 3.8/10  [1 review]
1 out of 5
ProdID: 4156 - Compass Communications
Website www.compass.net.nz

Compass Communications
$54.95 per month
see website for details

Compass Communications product reviews

Want unlimited broadband and great value calling? You're in the right place. If you're looking for fast broadband with unlimited data, or want to save money on your toll and mobile calls, you're in the right place.

Staying connected costs less with Compass and you'll pay the same low price for your home phone, calls and internet whether you're on Compass prepay or on account.

Pricing based on Compass wireless 10GB broadband Super Rates pricing

www.compass.net.nzClick out to an external site

broadband   browsing   home phone   internet   phone line   surfing
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Product reviews...

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Click here to read the profile of tessak

Review by: tessak (Tess)
Dated: 4th of May, 2013

Link to this review Report this review


This Review: 3.8/10
Score 4 out of 10
Score 4 out of 10
Technical Support:
Score 4 out of 10
Personal Choice:
Score 3 out of 10

With so many internet service providers around these days it is really hard to find a good one that offers good service, good pricing and great customer service. Compass sounded good when I was researching ISPs so after I signed up I was so disappointed when everything turned to custard.

It took them almost a month after my actual connection date to get my services connected and up and running yet they still charged me from my connection date for services. When questioned I was passed from person to person, each one confusing me more. They did not send the forms needed to pay by direct debit as requested and it took several more requests to finally send them resulting in my payment being a week late, and they charged me more for it.

The actual internet service was hit and miss and I spent more time talking to technical support than I did accessing the internet. A very frustrating and expensive experience. After 3 months I gave up and moved to slingshot.

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